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Home > PIR Program and organisation > Program overview and objectives

Program overview and objectives


PIR Tasmania is part of a national initiative aimed at improving service to people who experience severe and persistent mental illness and who have complex needs.  PIR helps by getting multiple sectors, services and supports with which they come into contact (and could benefit from) to work in a more collaborative, coordinated and integrated way.  One way we help is to support people with psycho-social disability to access the National Disability Insurance Scheme (NDIS).

Nationally, PIR focuses on 24,000 people. Information about the national program is available on the Department of Health web site.


PIR Tasmania has been developed by people in Tasmania, including a dedicated Consortium of five services, a Reference group and, most importantly, with people who live with mental illness and their families.

PIR commenced in Tasmania in January 2014. Services are provided through a Consortium of five organisations;

  • Anglicare Tasmania
  • Colony 47
  • Relationships Australia Tasmania,
  • Richmond Fellowship Tasmania, and
  • Wellways.


The ultimate objective is to improve the system response to, and outcomes for, people with severe and persistent mental illness who have complex needs.

It does this by:

  • Assisting participants to understand and access the National Disabilities Insurance Scheme;
  • Facilitating better coordination of clinical and other supports and services to deliver ‘wrap around’ care individually tailored to the person’s needs;
  • Strengthening partnerships and building better links between various clinical and community support organisations responsible for delivering services to the PIR target group;
  • Improving referral pathways that facilitate access to the range of services and supports needed by the PIR target group; and
  • Promoting a community based recovery model to underpin all clinical and community support services delivered to people experiencing severe and persistent mental illness with complex needs.


The Partners in Recovery (“PIR”) Tasmania Credo and Practice Principles represent a common understanding and commitment as to how PIR will deliver services.


We work with people as being the experts on their own lives. Together we build relationships so that:

  • Ideas can be provoked
  • All possible opportunities and resources can be explored

This way people can make informed choices, and self-direct their lives, reaching their full potential.

Practice Principles

  1. All people have potential and are contributing members of their community in which they live. We resist relating and referring to people through labels that may carry stigma or define and limit possibilities.(Hope and Citizenship)
  2. The cornerstone of our work is transparency, honesty and mutual respect. Our relationships speak the truth with the intention of challenging, strengthening and not harming. We acknowledge that without spending time reflecting, checking in and good communication that we may inadvertently fail in our overall intent. (Adult – Adult Relationships)
  3. Our community is rich with undiscovered resources and opportunities, which we actively seek to harness. We resist coordinating service responses that replace naturally occurring community responses out of convenience or expectation of others. (Community)
  4. We will only promote opportunities where people can turn their stumbling blocks into stepping-stones. (Self-Mastery, Agency)
  5. We are all experts of our own life and will not become experts of others’ lives. We support people to lead and guide the directions that bring out the best in them. (Self-direction and Self-determination)
  6. We practice curiosity to enable creativity. We resist making assumptions and predetermining solutions or possibilities for people. (Naïve Enquirer)
  7. We acknowledge that system transformation may need to be the focus of our work, and we resist the urge to see the person referred as the problem needing to be fixed. (System Transformation)
  8. We are responsible to each other, but not for each other. We do not abandon people based on a person’s level of struggle or complexity of issues they are experiencing. (Responsibility to)
  9. Reflections of our lived experiences shape us to be the best that we can be. We are committed to shared and ongoing learning with each other. (Learning Process)
  10. We will not compromise on the honesty and integrity within our PIR Tasmanian framework. We regularly review our work to ensure that we continue to be useful and are not inadvertently becoming a disabling force in people’s lives. (Standards)
  11. We acknowledge that people are their own change agents and utilize many environments and relationships to realize their potential. Therefore we cannot take credit for their achievements but will ensure the service offered is conducive.